VIKING 500 Series Gas Grills

Hire more techs like Wesley. His manners, professionalism and courtesy were a welcome change from other service personnel we’ve encountered from other companies. He was very good at keeping in touch regarding arrival time, stayed late to complete the job, and was very tolerant (even indulgent) of our two young, curious, sons. Chris

I would like to commend you on your service technician Jeff Coleman. What a treat! He came to our home this afternoon and wowed us with his knowledge, attitude and skills! He fixed both our garborator (not scheduled) and oven! I thought you should know how lucky your company is to have him on your team. I own a company and know how difficult it is to find people who actually know their job inside and out and care about the client. Alana

I just wanted to leave feedback that Jeff worked quickly and efficiently to fix our Viking fridge/freezer. He is a lovely person. We will definitely request him again in the future. Thanks Jeff! Elizabeth

Just a quick note to acknowledge the superior service provided by technician Jeff Coleman.  Jeff made a service call at my home in Richmond yesterday.  I was very impressed with his pleasant manner, skill level and professionalism.  He is a testament to the value that your company places on superior customer service.  Well done!  Stephen

We were so impressed with Nic–very thoughtful, analytical and intelligent in his approach to solving the problem with our dishwasher. Gloria

Although it is slightly more than a month since Moe was here to service our dishwasher, I wanted to, once again, bring to Priority Appliance Service the terrific service Moe provides to your customers. We did a big kitchen renovation last year, purchasing a Viking dishwasher. Moe made a couple of suggestions which we implemented and voila, the dishwasher has never worked better. I just wanted to take a moment and praise the work of Moe. It is a bonus that he is also such a charming fellow. We wish you all the best of the season. Lynne

I would like to commend youy Murphy, for his knowledgeable, quick and timely service he provided today for my Viking Professional refrigerator. The problem with the refrigerator was a freezer door that leaked air into the freezer compartment. This created a snow build-up inside the freezer compartment and caused frost and ice to cover my food. Perry was very neat and thorough in his handling of the situation, and even mopped up the floor in front of the refrigerator before leaving. Perry’s politeness, knowledge and obvious experience with refrigerator problems, made this repair a much better experience than I had expected from most service representatives. You are fortunate to have such a capable, genuine person representing your company. r…

We had Moe come in and fix our oven a couple of weeks ago and it is working well now.  There was a long delay in getting the part, but through all of that your company was pleasant and helpful as we tried to work with the part supplier.  Moe always shows up in the time period that he gives us and I found him to be a very polite and clean technician who respected our home and made sure the job was done right before leaving and was careful not to damage anything else in the house.  Just thought I would pass on the positive experience I’ve had with your company.    Thanks,  Kate

I had a new drain pump installed on my Maytage washer. Your Technician, Perry M., was outstanding. He was punctual, efficient with a pleasant, professional, knowledgeable manner. We were extremely pleased with the excellent service. Perry M. is an asset to your firm. I would not hesitate to recommend your firm to anyone. Ethel