Schedule A Service Call

I have called you in a couple times and both times the service has been exceptional. I wouldn’t change a thing! Sandy

On Sept 04 Jeff Coleman attended my parents’ home in Tsawwassen to repair their gas cook top. Jeff showed up on time, had the right parts, and fixed the problem to a point where my parents say it now works better than it did when they bought it new. Jeff also did a minor adjustment on the dish washer and a small repair to their fridge, both of which were not part of his work order. This was all done in a very timely and professional manner. Thank you for your excellent service. Tony

“We bought a 36″ viking gas range just a month before Christmas and found that the oven would not keep the proper temperature. We called Priority Appliance service, to have it fixed. The technician knew what the problem was right away, and had it fixed in minutes. It turned out to be a minor design deficiency from the manufacturer.”

“I would like to express my thanks to your company and your excellent technician Stephen. He and your company has gone over and beyond any expectations I had to ensure that I was satisfied. This has occurred on more than one occasion and I am extremely satisfied. Thank you so much”

I have to say that Moe was the absolute BEST technician I’ve ever seen on anything! Amazing knowledge about the product and great demeanor. If all your techs are that good, you don’t need to change a thing. Kevin

We purchased a Viking 4-burner all-induction cooktop in Nov 2007 from Trail Appliances in Richmond, B.C. The left side power board was replaced by Priority Appliance Service under Warranty in early 2008.  In  Nov 2011, the high power right rear burner became intermittent. Priority advised us that the right side power board had failed and the cost to replace was $1590 with tax and labor. Priority’s technician Jeff suggested that I contact  Viking Customer Service  first, to try and get some relief on the repair cost. Viking replied within 3 days and offered to pay for the cost of the parts to repair. The next day, Jeff called and advised me that he had spoken to Viking and they had agreed to follow his  recommendation  that they exchange…

You guys make my job so much easier.  Thanks for following through so well.  I am not used to working with such awesome and professional people.  Carie

I had a new drain pump installed on my Maytage washer. Your Technician, Perry M., was outstanding. He was punctual, efficient with a pleasant, professional, knowledgeable manner. We were extremely pleased with the excellent service. Perry M. is an asset to your firm. I would not hesitate to recommend your firm to anyone. Ethel

Not sure if you have a “Technician of the Month or Week” program, but if so, please put Steve’s C name at the TOP !  Glenn

Just a quick note to advise you that Jeff C. exhibited excellent service and employed a solutions based approach to dealing with the problem with our 1 month old washer. Thanks again, David