Although it is slightly more than a month since Moe was here to service our dishwasher, I wanted to, once again, bring to Priority Appliance Service the terrific service Moe provides to your customers. We did a big kitchen renovation last year, purchasing a Viking dishwasher. Moe made a couple of suggestions which we implemented and voila, the dishwasher has never worked better. I just wanted to take a moment and praise the work of Moe. It is a bonus that he is also such a charming fellow. We wish you all the best of the season. Lynne

I highly commend Priority Appliance. Being able to book my appointment online, and provide my applicable data in advance was easy and efficient- no worries about spelling errors or mistaken information. The Service Tech arrived on time, was very professional and concise, and offered good advice. I will gladly recommend Priority to others in my condo complex.  Friso

Just a quick note to acknowledge the superior service provided by technician Jeff Coleman.  Jeff made a service call at my home in Richmond yesterday.  I was very impressed with his pleasant manner, skill level and professionalism.  He is a testament to the value that your company places on superior customer service.  Well done!  Stephen

Thank you!!  You will be my number 1 referral to friends and family if anything needs to be repaired – thanks for your excellent customer service.   Hitomi

I am relatively new to BC so I was a bit worried that I would not be able to find a great company for appliance services. I have many contacts here and will mention Steve P and Priority Appliance Service always. It was a pleasure to deal with Steve. He was extremely polite, professional and knowledgeable. I will be referring Priority Appliance Service because of the experience I had today. He is a huge asset to your company. I always feel it is important to take the time to recognize these individuals because most times we send letters to complain about service. Thank you from a very impressed customer!!!!! Nicole

We had Moe come in and fix our oven a couple of weeks ago and it is working well now.  There was a long delay in getting the part, but through all of that your company was pleasant and helpful as we tried to work with the part supplier.  Moe always shows up in the time period that he gives us and I found him to be a very polite and clean technician who respected our home and made sure the job was done right before leaving and was careful not to damage anything else in the house.  Just thought I would pass on the positive experience I’ve had with your company.    Thanks,  Kate

Great service from Priority Appliance Service! The call center service was friendly and prompt. Appointments were made easily. Of course you can never really arrange a specific time but I felt all my time requests were honored. The technician calls you the morning of to confirm the time they will be there. Nic, the technician who came to fix my washer, was very knowledgeable and helpful. He diagnosed the problem immediately. He even gave me extra tips, answered questions and tweaked little issues with the fridge and the dishwasher without charge (jokes and friendliness to boot). The part took a long time to come in (not their fault) but it came earlier than expected and Nic came right away to install it. I highly recommend this company. Sim…

Hire more techs like Wesley. His manners, professionalism and courtesy were a welcome change from other service personnel we’ve encountered from other companies. He was very good at keeping in touch regarding arrival time, stayed late to complete the job, and was very tolerant (even indulgent) of our two young, curious, sons. Chris

As a sole proprietor I believe that feedback is the backbone of service. Steve P. showed up, was pleasant and helpful and while I hoped he could magically repair my problem (and make it be something it wasn’t) he provided me with valid information enabling me to make a decision.   As a Realtor, I would suggest to my customers that they have a reliable solid option in the technical repair of their appliances with Priority Appliance. So, while Steve P. couldn’t make my problem different, I really appreciated everything about my service call.   He is a great advocate for your brand and I appreciate the time he spent on my dishwasher.  Leah