CAREER BACKGROUND
Appliance service technician almost forever, although I do recall working for the City of Vancouver in the sewers deep underground, but couldn’t stand the diet of garlic and green onions that was required to ward off germs of the sewer.
WHY I AM HERE AT PRIORITY
I had a full colour day dream of what an appliance service company should and could be….The dream keeps on going, the right people keep getting on this bus and I have no intention of waking up. I now know that this journey has been divinely appointed
VISION OF EXCELLENCE IN CUSTOMER SERVICE
I understand that to excel in customer service there must first be a culture of serving and facilitating one another. It is from that power center of love and respect that we move out, fully supported to meet the needs of the consumer, the dealer, or manufacturer.
Humbly but seriously aim for perfection, keep on, keep on….
FAVOURITE GUILTY PLEASURE
73% double organic
Callebaut chocolate, (double organic means 2 hippies blessed it), seriously, we do eat the stuff in our office, we are familiar with this pleasure. I will accept the dubious honor of having introduced it.
MOST IMPORTANT IN LIFE IS
Living so as to have a clear conscience before God.
MOTIVATION
Almost anything with caffeine, if that is not available, bringing the next dream to the team.
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